Frequently Asked Questions
Question - How do I place an Order?
Answer - Do the following steps to successfully place an order:
- Click on the Product you wish to Purchase
- Click "Add to Cart"
- Click "Checkout"
- Provide your info (Mobile, Name, **Complete Address)
- Click "Continue Shipping Method"
- Choose "Free Shipping"
- Click "Continue Payment Method"
- Choose "Same as Shipping Address"
- Click "Complete Order"
- Congratulations! Your Order is Complete!
Question - What Mode of Payments do you Accept if I want to place an Order?
Answer - Paypal, All Debit & Credit Cards
Question - Do you accept Returns or Refunds?
Answer - Yes, Pansly Online accepts Returns, Exchange and Refunds for Faulty Items. With the following Conditions (for our Shop's Security):
- If item is damage and/or defective upon receiving the package, the buyer/consignee must inform us the same day when it was receive.
****(our store has records for the time and date of every shipment.)
- Item must be in its Original Condition with Complete Accessories and Packaging.
- Item must not be Used or Worn out.
- ***If the Request for Return, Exchange, or Refund is within the said Condition, We will send you a Replacement without extra charge Or offer a Refund after we received the Defective item.
Question - What is the shipment Duration after placing an Order?
Answer - Shipment Time takes 7-14 days